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Susan J.
Glenn (256) 533-9341 susan@rocketcity.com |
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Professional
Experience Strong leadership, negotiation, and communication skills, strong computer skills, excellent writing skills, and the ability to understand complex technical material. Can identify, prioritize, and manage the multiple tasks necessary to satisfy my role in an organization. Self-directing, work independently. Glenn Associates.
June 2003 to Present – Consultant As a consultant
for Glenn Associates, I work as a technical, business, and marketing writer, proposal
manager, and graphic designer (documents, presentations, and brochures).
Clients include: Microsoft;
Symantec;
Time Domain Corporation;
SEI Group Inc.;
ADS Environmental
Services; SmartPipe, Inc.; Medical Office Management Services; and various Universities.
Proposal win rates consistently surpass
Time Domain Corporation. January 1996 to June 2003 – PROPOSALS MANAGER Proposals Manager and Business Development Proposal management included the coordination and writing of proposals. Proposed on more than 150 opportunities to DoD organizations valued over $500 Million and successfully supported more than 50 collaborative proposals with Time Domain Partner companies. Surpassed industry standard win rates. Business development activities included writing marketing brochures, and customer product presentations; tracking potential opportunities and identifying candidates for bid; obtaining bid/no-bid decision from affected company personnel; coordinating pre/post proposal activities with BDMs and technical leads; and working with engineers and program managers for task statements and costing. Coordinated and presented monthly sales and marketing reports to Executive Management. Provided market research and analysis to Commercial Division. Technical Writer and Marketing Research First as a consultant, and then as a full time employee, provided market research and analysis of industries for Time Domain (shipping, manufacturing, RF products, radar, telecom and wireless LAN). Wrote and edited over 600 documents for Time Domain, including product manuals, White Papers, and marketing collaterals. Created internal marketing database. Generated marketing literature, presentations, BDM product sheets, business plans, market intelligence data, and company due diligence. Intergraph Corporation. June 1990 to January 1996 - Senior Systems Analyst Marketing Manager, Transcend – As marketing manager for Intergraph’s PC natural language translation product, developed and executed one of Intergraph’s first successful mass-market launch and campaigns. Developed marketing programs and collaterals; coordination of launches and PR activities; budget and strategic planning; development and implementation of marketing campaigns, sales kits, trade show and seminars; identifying and leveraging key marketing opportunities; and management of writers, consultants and related marketing personnel. Major focus in multinational communications and identifying international market trends.
Specialized Product Marketing Product benchmarking and demonstration of highly specialized prepress product that required a 6-month sales cycle with various levels of interaction with client and live testing. Expert knowledge of prepress industry, graphic arts, image setters, laser scanners, and related software on Windows, MacOS, UNIX, and Sun. September, 1987 to May, 1990 - Photographic Arts/Sciences Teacher Prepared and taught five photography and graphic arts courses for over 500 degree-seeking students. Quebecor. May, 1986 to July, 1987 - Supervisor/Industrial
Liaison Coordinated interactions between Quebecor and newly acquired prepress company. Supervised color department for two newspapers, seven magazines and various special publications. Siemens Corporation.
March, 1982 to April, 1986 - Laser Scanner Instructor Trained
customers throughout Education 1993 to 1998
- Baccalaureate of Arts (magna cum laude) – Psychology Honors each semester, minor in English. 1980 to 1982
- Southeastern Center for
Photographic Education. Associate of Science – Photography and Graphic Arts Completed
three-year program in two years with highest honors. Nominated Student of the
Year. Graduated top of class. Languages English, French. Able to speak French in business situations. Boards & Organizations Board Member, Play Domain, Incorporated, 1999 – 2003 Board Member, Vice President, Psi Chi Psychology Honor Society, 1997– 1998 Phi Theta Kappa Honor Society, 1981 – 1998 Who’s Who in
Publications Internal Business and Marketing
Reports Wireless Networking & PulsON Fusion in the Home, Time Domain Corporation, August 2000 US Wireless Home Networking Market Drivers, Time Domain Corporation, November 2000 PulsON Market Opportunity, Time Domain Corporation, October 2000
Technical Manuals RadarVision® 1000 Technical/Users Manuals, Time Domain Corporation, September 1999
Psychology Papers/Books Post
Concussion Syndrome: Symptom Awareness and Implications in Malingering.
Encyclopedia
of Human Development. Neil J. Salkind,
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